Our impact

While the shelter provides a safe place to sleep, with nutritious meals away from the harsh reality and danger of living on the streets, our guests have time and space to start to rebuild their lives.  

People stay with us for periods that vary from a few days to several months.  We secure move-on accommodation for as many as possible, in different housing options such as private rented accommodation, supported housing, migrant hosting services and some council accommodation. Some are reconnected with their families after rebuilding relationships that had broken down.

Our guests come from a diverse range of backgrounds and ethnicities. Some may have had historic issues with drug and alcohol abuse, some with mental health or physical health conditions. The shelter is not able to cater for those with more complex or multiple needs, and these people referred to our partners who are better equipped to support them.

Our Discretionary Assistance Fund helps people with things like travel, essential medication and items of clothing. The fund may also be used for "move-on" packs so that people have basic items for a new home, such as a kettle and toaster or microwave.  

You can download our recent Annual Reports from the links below